Where is the New Adelphi Theatre?
You’ll find us on the A6 just behind Salford Crescent Train Station on the Peel Park Campus of the University of Salford. For more information on how to find us and parking, please click here.
Can I park at the New Adelphi Theatre?
The New Adelphi Building does not have dedicated parking – except for five Blue Badge Holders parking bays, which are within 200m of the New Adelphi Building. These parking bays are located outside the Cockcroft Building and can be accessed by driving down the road in front of the New Adelphi Theatre entrance. For more information on the Cockcroft building, please click here. Please note: if the bollards are raised, please call Security via the intercom to request access.
There are several car parks on campus. We recommend parking is at Irwell Place Car Park (M5 4PE) which is located on the other side of the A6/Salford Crescent. Walking distance from Irwell Place Car Park to the New Adelphi Building is 7 minutes or 0.3 miles.
For more information about parking on campus, please click here.
There is a passenger drop off and pick up point just outside the building, on the roundabout. If you are travelling to us by taxi, this is also your drop off/pick up point.
Local Taxi Number: 0161 777 7777 – Mainline 7’s
How much is parking?
Parking is chargeable 7 days a week between the hours of 9am – 6pm. After 6pm, all parking on campus is free. Please note: all university car parks use the PayByPhone App. Irwell Place has an optional Pay and Display machine. The location code for Irwell Place PayByPhone 59325.
Will I be fined for parking outside the building?
Traffic Wardens operate at all times on campus, so please be mindful. The New Adelphi Theatre accepts no responsibility for any vehicles parked illegally outside the building.
Why have I never heard of the New Adelphi Theatre?
We used to live down the road at the (old) Adelphi Building on Peru Street, but we moved onto the Peel Park Campus in September 2016.
The New Adelphi Building is home to the School of Arts and Media for music, performance, art, design and architecture students. The theatre was initially used for in-house performances by our students, with some public facing events throughout 2017 and 2018. In the winter of 2017, the building was officially launched by our Chancellor Jackie Kay MBE, Peter Kay and Sian Gibson. The launch also featured a very special performance in the New Adelphi Theatre, written by our associate artist Jim Cartwright, starring actors from stage and screen. For more information on our official launch, please click here.
In the summer of 2018, the New Adelphi Theatre team were introduced to programme the theatre’s first ever public facing season of work. Our premiere season only launched in September 2018. Find out more about the venue and programming teams here.
For more information about our next season please see ‘What’s On’.
Are you also open to the general public?
Absolutely! You don’t have to be a student to visit our theatre, our programme of work is for everyone.
We do host some special events for students only, but this will be clearly stated on our ticketing site, Fatsoma. If in doubt, you can always call our Box Office on 0161 295 2533.
How do I book tickets?
We manage our tickets through the event marketing platform Fatsoma, who are based in Manchester city centre.
Please click the ‘Buy Tickets’ button in the top right-hand corner of our website. Some events are pay on the door only, which will be clearly stated on the booking page. We encourage visitors to purchase tickets in advance where possible. Patrons who do not book in advance may not be guaranteed entry. If you are unable to book online, please call Box Office who will be happy to advise you.
When is Box Office open?
Our Box Office has been designed by one of our students. It will be up and running this Spring. We encourage visitors to call us (0161 295 2533) between 10am-4pm weekdays for ticket enquiries. If we don’t answer it’s because we’re busy with other duties; please leave a message and Hannah will get back to you.
How much do tickets cost?
Our ticket prices start at £3, with some free events.
We also offer concession price for under 18s, students, university staff, wheelchair users, unwaged and over 65s. Please be aware that you may be asked to provide proof of ID when you check in at Box Office for some of our concession offers.
We provide a free ticket for an essential companion when a wheelchair user ticket is booked (purchasing one wheelchair user ticket automatically reserves a seat for your companion).
Community Group Discounts: A number of discounted tickets may be available for local community groups or for those who may not otherwise have access to the Theatre. For more information, please contact our Audience Development Coordinator, Ashlee on firstname.lastname@example.org.
Why can I not book a specific seat?
All our tickets are currently non-allocated seating. This means that upon entry to the theatre or studio, you are invited to take a seat anywhere. We do encourage people fill up from the front and not leave gaps – the performers like to know you’re there! We also appreciate the back row of the stalls being kept available for late comers.
How will I receive my tickets?
When you book your tickets online, you will receive a confirmation email. If you book via the Fatsoma App your ticket barcode will be stored under ‘my orders’.
Upon arrival at the New Adelphi Theatre, all visitors are required to check in at Box Office. Please present your device with your email confirmation or barcode to a member of staff so they can check you in.
Alternatively, if you are unable to present your device, please give Box Office your full name and a member of staff will be able to find your booking manually. In order to become a greener campus, we encourage patrons to not print their tickets where possible.
What if I can’t make a show or I am running late?
If you have reserved a ticket for a free event and are unable to make it, please contact Box Office in advance so your ticket can be reallocated. Please ensure you inform the Box Office that you are unable to attend as early as possible. Some tickets for some shows may not be refundable if you do not inform the Box Office in good time before the event.
Please allow yourself plenty of time to get to the theatre; traffic on the A6 corridor is often troublesome at peak times, and parking can be located up to a 7 minute walk away from the venue.
We will always try to accommodate latecomers where possible, although some performances prohibit late comers and you may be refused entry.
What time do doors open?
Door times vary between 15 and 30 minutes prior to the show start time. We encourage you to arrive in the building no later than 30 minutes beforehand to ensure you have enough time to check in at Box Office, get a drink and settle yourself in before the performance.
Is the New Adelphi Theatre fully accessible?
Entry to the New Adelphi Building is fully accessible with step-free access and double automatic doors.
There is level access to male and female toilets and an accessible toilet, which are located on the ground floor behind the Box Office. There are additional toilets situated on the first floor above Box Office which can be accessed via the lifts.
There are three lifts, two standard and one large, that travel to the bar, First Gallery and Second Gallery of the theatre.
Our bar area (first floor) is accessible via the lift; the counter is not lowered but assistance is available if required.
There are designated seating areas for wheelchair users on the left and right hand side of the theatre stalls (ground floor).
We can accommodate six wheelchair users and their companions in the Theatre auditorium. We will remove two seats per wheelchair user and allocate a complimentary ticket for the patron’s companion, so in total three consecutive seats are reserved per booking for wheelchair users. We can also accommodate any number of wheelchair users in the studio theatre.
If you have limited mobility or are accompanied by a guide dog, please let us know in advance and we will allocate you a seat with step-free access and extra room, at the side or back of the stalls.
For more information, please click here.
If there’s anything we can do to assist you during your visit, call us on 0161 295 2533 and let us know and we’ll do everything we can to make your visit to the New Adelphi Theatre a fantastic one!
Do you permit babes in arms?
The New Adelphi Theatre will always aspire to make all customers welcome, however many of our events and performances are for ages 16+. In consideration of our audience and performers, no children under 3 years of age are admitted to our theatre unless the production is appropriate for very young children. We will state ‘babes in arms are welcome’ on the event page and will promote this via our social media channels. Babes in arms will be admitted for free and should be seated on the lap of a paying adult.
Should the babe in arm become restless and noisy, it would be appreciated if the parent/guardian could leave the performance to settle the child and we will endeavour to enable you to return as soon as possible. Baby change facilities are provided in the accessible toilets.
Are any of your performances Relaxed, BSL interpreted, Captioned or Audio Described?
We programme in the majority of our work and not all of our visiting companies offer accessible performances. In our last season, LipService Theatre Company toured a show into our theatre that was BSL Interpreted, Captioned and Audio Described.
We hope to programme more accessible work in the future. As a new and developing venue, we appreciate your understanding. You are welcome to send us feedback on our Accessibility Provision here.
There is a School of Arts and Media logo on some of the events in your brochure. What does this mean?
This means our students work is presented alongside our professional programme of work. This gives our students the chance to have their work programmed for a public audience.
What should I do if there is an incident or emergency whilst I am visiting?
Please inform a member of Front of House staff if there is an incident, or if yourself or a member of your party fall unwell before, during or after a show. The staff member will inform the Front of House Coordinator who will provide you with support.
There are Security Staff on campus 24/7 who are able to First Respond and will call the Emergency Services if required.
If the fire alarm sounds during a performance, the ushers will open all doors and guide you to the nearest exit. Please leave quickly and calmly – do not return for personal possessions. The assembly point for evacuations is located by the Clifford Whitworth Library, just behind the New Adelphi Building (once you exit the building, turn left). Please wait at the assembly point until otherwise instructed by the FOH Coordinator.
Additionally, anti-social behaviour is not tolerated, and any patrons causing a disturbance may be asked to leave and not be readmitted. The New Adelphi Theatre also reserves the right to refuse admittance to any patrons.
Will the café and bar be open when I visit?
If you visit during the day, it is likely the café will be open, during term time only. Click here to check current term times.
If you are visiting for an evening show, the bar will be open pre-show and during the interval only (please note: the bar may not be open for some smaller scale events).
You can purchase hot drinks, soft drink, alcoholic drinks and snacks at the bar. The café and bar is managed by the independent catering company, Salfood.
Additionally, there is a vending machine located on the second floor and a shop on campus.
If you wish to have a spot of lunch or dinner before the show, why not visit Atmosphere Kitchen & Bar right here on campus?
Additionally, there are a number of restaurants, bars and cafes along Chapel St, just a 10 minute walk away from the theatre.
Can I take food and drink into the theatre?
We allow drinks in plastic containers (the bar will provide plastic cups upon purchase of a drink) and snacks into the theatre, however hot food is prohibited.
We allow patrons to bring their own drinks and snacks for our film nights, as the bar does not open for these events.
Does the theatre have a cloakroom?
Unfortunately we do not have a cloak room, however there is ample space in the theatre for your personal belongings to be stored under your chair. Alternative arrangements for bulky items such as prams can be arranged – please see the FOH Coordinator upon arrival.
Do you have public Wi-Fi?
The New Adelphi Building offers public Wi-Fi, powered by The Cloud.
- Enable Wi-Fi on your device and enable Wi-Fi Guest.
- Open your internet browser.
- If you have a Sky Wi-Fi account log on as usual.
- If you need to create an account, simply follow the steps and log on with your new details.
- One logged on, open up a new browser.
- Importantly, enter a complete URL (like www.newadelphitheatre.co.uk) and you will be connected automatically.
Is there a cash machine nearby?
Yes, there is a cash machine located at the Lady Hale Building, which is next to the New Adelphi.
How do I apply for a job or work experience?
The New Adelphi Theatre is part of the University of Salford; all job vacancies will be featured here.
Any students interested in working as part of the Front of House Team should email our FOH Coordinator Ashlee, at email@example.com, with an expression of interest.
Additionally, you can earn a little extra cash by becoming a rep on our ticketing page. To become a rep, just head to our Fatsoma page and click “Become a rep”. Once we’ve accepted your rep request, you can find your unique rep link for that event. All you need to do is share your custom link, and you will earn money every time a person buys tickets via that link.
Do you provide workshops?
Currently we do not provide workshops, however the School of Arts and Media offer creative short courses, undergrad and postgrad courses. For more information on our short courses please click here, and for undergrad and postgrad courses click here.
Some of our visiting companies provide workshops, pre-show events and post-show discussions – these will be highlighted on our ticketing page and social media channels.
Also, keep an eye on our news page, as we may advertise in-house workshops on there from time to time.
Can I hire the theatre, studio or a rehearsal space?
For hire and programming enquiries, please email am-newadelphibookings.ac.uk and a member of the team will respond within two weeks.
How do I give feedback?
We will always try to ensure we are providing you with an enjoyable experience at a very high standard, however we do appreciate that sometimes things do go wrong. Please do not hesitate to speak to a member of staff who will be happy to help put things right. Additionally feedback forms are available at the Box Office, or you can email us after the event with any issues you have encountered, using the contact form here.
If you enjoyed your experience, we’d love to hear from you on our social media channels.
We are a new venue with plans for development, so we appreciate your feedback and support.
I lost something whilst visiting, who do I contact?
Please call the Box Office and we will be happy to help. All lost property will be held for three months and then donated or disposed of.
Do you have a mailing list?
We do not currently have a mailing list, however you can keep up to date with ‘What’s On’ on our social media channels and on our news page.
How can I support the theatre?
Tell your friends about us – word of mouth is great!
Follow us on social media and share some of our content.
My question is not featured on this page, what should I do?
If your question is ticket related, please contact the Box Office.
For all other enquiries please fill in our enquiry form.